Collaborating for Excellence

Being the national ICT solutions provider, we connect people, businesses, institutions, and infrastructure, driving inclusive economic growth, social cohesion, and digital transformation. Our enduring strength lies in the trust and partnerships we cultivate across customers, communities, employees, regulators, and business partners.

Our Roadmap

Forging long term partnerships with our stakeholder groups is an imperative to strengthen country’s telecom ecosystem, ensuring reliable and secure access for consumer and enterprise businesses for sustainable economic growth.

The strategies we adopted capturing the consumer and enterprise business segments is documented in detail in the Customer Capital section at page 76 and the way we build and nurture a future ready team at page 59 in the Human Capital section.

As such, this section is dedicated to our Suppliers, the Partners, the Community and the Regulators.

We focused on disciplined financial management, cost, and efficiency gains, accelerated digital infrastructure, and public sector digitalisation initiatives for a resilient nation and a sustainable economy.

A Strong Supplier Base

A deliberate and well-structured programme enforcing local and global compliance, ethical sourcing, and measurable performance standards govern our supplier management process. Our selection process is through rigorous due diligence, clear contractual safeguards, and established audits to ensure regulatory adherence, sustainability, and social responsibility. We continued to implement strategies that bolstered economies of scale.

Suppliers are the backbone of our mission to sustain connectivity. Our Supply Chain Management Team ensures reliable delivery and national resilience. For this purpose, we adopt stringent selection protocols.

To maintain high Service Level Agreements (SLAs) and monitor Key Performance Indicators (KPIs), we are developing advanced dashboards to oversee procurement, payment, inventory management, and order triggers. These tools equip decision-makers with critical, real-time insights essential for operational success.

Strategic Mobile Partnerships and Collaborations in 2025

During the year our Mobile arm, Mobitel expanded its strategic partnership ecosystem through collaborations designed to accelerate digital transformation, enhance service delivery, and improve customer experience across 0healthcare, public services, entertainment, education, financial services, and emerging technology domains. These partnerships continue to reinforce the Company’s role as a key digital enabler in Sri Lanka’s evolving ICT landscape.

Key strategic partnerships entered into during the year:

• Ministry of Digital Economy - pioneered Sri Lanka's first-ever National AI Expo & Conference
• Sri Lanka Railways - digitalisation of the pension warrant process to improve efficiency and accessibility of pensioners
• Department of Pensions - renewed partnership to enhance digital access for state sector pensioners
• Medicare - official digital healthcare partner and bronze sponsor to drive healthcare innovation
• Evoke Digital Group Australia - partnered with “Roopa Hala”, a premium subscription-based Over-The-Top (OTT) platform dedicated to Sinhala content, to provide Sri Lankan filmmakers, directors, and producers to showcase their talents
• Redblocks AI - launched “AI Pazz”, Sri Lanka's first AI-powered legal research platform, designed to address longstanding challenges of traditional legal research methods
• KOKO - was the first telco to partner with KOKO, Sri Lanka's pioneering Buy Now, Pay Later (BNPL) provider, to offer flexible payment solutions for 4G and 5G-ready devices and connectivity products
• vivo - launched the highly anticipated vivo V60 5G and vivo Y29T 5G, reinforcing commitment to delivering outstanding network experiences through modernised infrastructure
• Rakuten Symphony - signed an MoU to collaborate on a pilot project to build an Open Radio Access Network (Open RAN) comprising 4G and 5G NSA/SA (Non-Standalone and Standalone) sites within Sri Lanka

Enterprise partners

Strengthening Collaboration within the SME Ecosystem

During the year we further strengthened our SME partner ecosystem by onboarding a number of new SME Solution Partners and SME Sales Partners. These partnerships were established to expand our digital solutions portfolio, enhance market reach, and deliver innovative, customer-centric solutions to the SME sector.

New SME Solution Partners onboarded during the year included:

1. Cloud Solutions Lanka (Pvt) Ltd

2. DCS International (Pvt) Ltd

3. eBEYONDS (Pvt) Ltd

4. KBSL Information Technologies Limited

5. mobiOs (Pvt) Ltd

6. Skybell (Pvt) Ltd

7. Softlabs Innovation (Pvt) Ltd

8. 7CS Telecommunication Services (Pvt) Ltd

9. Digital One Labs (Pvt) Ltd

10. Hrock Digital (Pvt) Ltd

11. Skysmart Technology (Pvt) Ltd

12. Zigma Solution Lanka (Pvt) Ltd

In addition, new SME Sales Partners onboarded during the year included:

• Mobitel (Pvt) Ltd
• BellEx Solution (Pvt) Ltd
• Prolabs Innovation (Pvt) Ltd

Through the continuous expansion of our SME partner network, we remain committed to accelerating digital transformation for SMEs while fostering collaboration, innovation, and sustainable business growth across the ICT ecosystem.

Multi-Tenant Partner Ecosystem

Our multi-tenant partners comprise a diverse ecosystem of leading property developers and real estate operators who leverage our advanced digital infrastructure to enhance their developments. Through our reliable, high-speed connectivity and integrated ICT solutions, we enable these partners to deliver smarter, more connected living and working environments. This collaborations underscore our role as a trusted digital infrastructure provider, powering modern developments with scalable, future-ready connectivity solutions.

The following represent a selection of key partners within this expanding ecosystem:

• Home Lands Skyline (Pvt) Ltd
• Expo Property Developers (Pvt) Ltd

• John Keells Properties Ja-Ela (Pvt) Ltd
• Prime Land Residencies PLC
• Grafeio One (Pvt) Ltd
• Mode Engineering (Pvt) Ltd
• Orion Development (Pvt) Ltd
• Keonn Investment (Pvt) Ltd

These partnerships reflect only a portion of our multi-tenant partner base. Collectively, they demonstrate our role in enabling high-speed, reliable and future-ready digital infrastructure that enhances property value and customer experience across the real estate sector.

CONBES Partner Ecosystem and Strategic Vendor Network

Our CONBES partner ecosystem comprises a network of specialist vendors of high-end equipment, enabling the Company to strengthen its customer offering through strategic consignment partnerships.

Driven by our commitment to superior customer experience and supported by access to premium technologies, this model enables the introduction of the latest consumer innovations to the market. It enhances product availability, expands customer choice, and delivers tangible value while enriching our overall product ecosystem.

The CONBES partner network includes several leading industry players such as:

• Sala Enterprises
• Siyol International (Pvt) Ltd
• KLM Enterprise
• SENSE Micro Distributions (Pvt) Ltd
• AJ Technics (Pvt) Ltd
• Xichuan Lanka (Pvt) Ltd

among many other strategic partners within the ecosystem.

Through these collaborations, the Company continues to strengthen its position as a trusted provider of advanced digital solutions while fostering a resilient and innovation-driven supplier ecosystem.

Partnerships for ESG

Forging partnerships with government agencies, academia, NGOs and private sector leaders, we translate our ESG strategy into measurable outcomes. By synergising capabilities and resources, we accelerate climate action, advance social inclusion, and strengthen governance, that result in delivering scalable and accountable outcomes. This is also another aspect of SLTMobitel’s support towards national development.

Catalysing Innovation Through Strategic Alliances

Beyond traditional business collaborations, we actively nurture collaborations with government institutions, professional bodies, academia, and industry partners across key national platforms, including technology, engineering, artificial intelligence, education, esports, and youth development. Through these engagements, we continue to enable knowledge sharing, nurture future-ready talent, and accelerate digital transformation, while reinforcing its commitment to inclusive growth and sustainable national development. 

SLIoT Challenge 2025 – Nurturing Next-Gen IoT Innovation

We reaffirmed our continued commitment to innovation and youth empowerment by supporting the SLIoT Challenge 2025, Sri Lanka’s premier Internet of Things (IoT) competition, organised by the Department of Computer Science and Engineering, University of Moratuwa in collaboration with the Institution of Engineers Sri Lanka (IESL).

The initiative culminated in a platform that brought together students and professionals across school, university, and open categories to present IoT-based solutions addressing real-world challenges.

IESL RoboGames 2025 – Driving Robotics Innovation

We continued our long-standing support for the IESL RoboGames 2025, elevating the competition into a national showcase of robotics innovation. Organised by the Institution of Engineers Sri Lanka (IESL), the grand finale highlighted emerging technological excellence and set new benchmarks for robotics development in Sri Lanka.

We reinforced our commitment to advancing digital transformation and nurturing young engineering talent, contributing to the growth of the country’s innovation ecosystem.

National AI Expo & Conference 2025 – Advancing Sri Lanka’s AI Ecosystem

In collaboration with the Ministry of Digital Economy, we supported Sri Lanka’s first-ever National AI Expo & Conference 2025 held in Colombo, marking a significant milestone in the country’s journey toward becoming a regional artificial intelligence hub.

The two-day conference brought together local and global stakeholders, including industry leaders, innovators, and policymakers, to explore the role of AI across key sectors such as the digital economy, education, healthcare, agriculture, and national security.

The initiative reinforced national dialogue on ethical AI adoption, innovation ecosystems, and future-ready skills development, supporting Sri Lanka’s vision for an inclusive and AI-driven digital future.

Nebula Esports Showdown 2025 – Empowering Youth through Responsible Esports

In collaboration with our education arm, the Nebula Institute of Technology, conducted the Nebula Esports Showdown 2025, celebrating youth talent in Sri Lanka’s growing esports ecosystem under the theme “Responsible Esports and Digital Wellbeing”.

The national-level event, held at the Nebula Institute of Technology in Welisara, engaged over 1,100 students from schools and universities across the island, competing across multiple PC and mobile gaming titles.

The initiative reaffirmed our commitment to nurturing digital skills, strategic thinking, and technological proficiency among youth, while strengthening its role in Sri Lanka’s digital innovation landscape.

EngEx 2025 – Advancing Engineering Excellence through Strategic Partnership

We played a pivotal role as the title partner of EngEx 2025 in supporting Sri Lanka’s most significant engineering exhibition, organised in collaboration with the Faculty of Engineering of the University of Peradeniya during its Diamond Jubilee. The event successfully brought together industry leaders, innovators, students, and the general public, attracting over 52,000 attendees.

Southern AI Expo & Conference (Rextro 2025) – Enabling the Future of AI Innovation

We served as the official AI & Technology Partner for the Southern AI Expo & Conference Rextro 2025, held at the Faculty of Engineering, University of Ruhuna, Galle. The event, provided a platform to explore emerging possibilities in artificial intelligence and technology innovation, engaging academia, industry experts, and aspiring technologists.

Techno 2025 – Driving National Digital Transformation

We served as the Principal Sponsor of Techno 2025, the country’s leading engineering and technology exhibition, organised by the Institution of Engineers, Sri Lanka (IESL) under the theme “Engineering for a Smart Nation”.

Through this partnership, we showcased cutting-edge innovations and AI-driven solutions, reinforcing its commitment to advancing Sri Lanka’s digital transformation. The engagement further strengthened its role in fostering innovation, creativity, and digital inclusion across society and the economy.

EDEX Expo 2025 – Empowering Youth through Digital Connectivity

This initiative reflects our commitment to empowering youth and advancing educational opportunities through inclusive and reliable digital connectivity.

We continued its long-standing partnership as the Official Telecommunication Partner of EDEX Expo 2025, marking over a decade of collaboration with the country’s largest education exhibition and job fair.

Held at BMICH, Colombo and Kandy City Centre, the event was supported through the provision of free Wi-Fi connectivity, enabling seamless digital access for visitors, exhibitors, and stallholders.