About Us

Organisational Overview

Sri Lanka Telecom PLC (SLT), the national Information and Communications Technology (ICT) solutions provider, has served the nation for over 168 years, evolving in line with the country’s social, economic, and technological transformation. As the custodian of Sri Lanka’s core digital infrastructure, SLT plays a systemic role in enabling connectivity, inclusion, productivity, and resilience across the national economy.

Anchored in a strong public mandate and guided by long-term value creation, SLT has evolved from a traditional telecommunications company into an integrated digital services provider. The Company’s strategy is designed to create sustainable value for stakeholders across multiple capitals – financial, manufactured, human, intellectual, social and relationship, and natural – while contributing meaningfully to the country’s vision.

Business Model and Core Activities

We deliver a comprehensive portfolio of fixed, mobile, enterprise, wholesale, and digital solutions that support connectivity, innovation, and digital transformation island wide. Fixed solutions encompass voice, broadband, Fibre-to-the-Home (FTTH), Internet Protocol Television (IPTV), and digital services. The nationwide fibre backbone and robust international connectivity, enabled through multiple submarine cable systems, support the delivery of uninterrupted, high-quality services to end customers. Powering the nation’s mobile ICT operations is Mobitel, Sri Lanka’s National Mobile Service Provider. Driven by a commitment to offering state-of-the-art connectivity solutions, Mobitel provides nationwide 4G and 4.5G LTE services alongside robust Voice, Mobile Broadband, Value Added Digital Services, Roaming and Enterprise Mobility Solutions. Mobitel is also rapidly expanding its 5G deployment, cementing its role in leading Sri Lanka into its next phase of technological advancement.

These integrated networks and platforms enable the Company to serve diverse stakeholder groups, including households, enterprises, small and medium-sized enterprises (SMEs), government institutions, local and global telcos, and wholesale customers.

National Digital Infrastructure and Resilience

Operate the most extensive and advanced digital infrastructure in Sri Lanka, forming the backbone of national connectivity. The Company's fibre optic network and international gateways position Sri Lanka as an emerging regional digital hub, linking Asia, the Middle East, and Europe.

Complementing this infrastructure is a portfolio of secure, enterprise-grade data centres, designed to meet national requirements for data sovereignty, cybersecurity, and business continuity. These facilities underpin our cloud, hosting, and enterprise solutions, enabling digital resilience and supporting the increasing adoption of data-driven and cloud-enabled services across the economy. Expansion of data-centre and cloud capabilities remains a strategic priority aligned with long-term national digital readiness.

A Trusted National Digital Lifeline

We carry a unique responsibility as Sri Lanka’s digital lifeline. It consistently leads national connectivity restoration efforts during periods of crisis and disruption, ensuring the continuity of essential communications for citizens, businesses, and public institutions. The scale, redundancy, and resilience of its network infrastructure reinforce our role as a strategic national asset that underpins economic stability, public safety, and social connectivity.

Quality, Governance, and Global Recognition

Strong governance frameworks and a culture of quality underpin our operational excellence. The Company holds multiple globally recognised certifications spanning cloud security, cloud privacy, information security, quality management, and environmental management, demonstrating compliance with international standards and a commitment to continual improvement across operations. These certifications elevate ICT benchmarks in Sri Lanka and strengthen stakeholder trust.

Our performance and leadership have been recognised through over 25 local and international awards in Environmental, Social, and Governance (ESG), integrated reporting, innovation, and customer experience. In the second half of 2025, independent recognition from Ookla® identified the Company as Sri Lanka’s Best Mobile Network, reinforcing its reputation for reliability, speed, and service quality.

Global Presence Through Xyntac

Extending its value creation beyond national borders, SLT operates internationally through Xyntac, our global arm. Xyntac delivers specialised ICT and digital solutions to overseas markets, facilitating the export of Sri Lankan technical expertise and innovation. Through international engagements and partnerships, Xyntac contributes to foreign revenue generation, enhances global competitiveness, and positions the Company as an active participant in the digital value chain.

Sustainability and Responsible Growth

Sustainability is embedded within our strategy, governance, and operational decision-making. We integrate environmental stewardship, social responsibility, and ethical business practices in line with global frameworks, including the United Nations Sustainable Development Goals (SDGs). As a member of the UN Global Compact Network Sri Lanka, we are committed to responsible growth, transparency, and long-term value creation for present and future generations.

Strategic Outlook

We continue our transformation into a technology-driven organisation, guided by long-term national and stakeholder priorities. Strategic focus areas include the expansion of fibre and 5G networks, advancement of data centre and cloud ecosystems, and investments in emerging technologies such as artificial intelligence, cybersecurity, and the Internet of Things (IoT). Through these initiatives, the Company seeks to strengthen Sri Lanka’s digital competitiveness while enabling inclusive growth and shared prosperity.

Backed by years of institutional trust, infrastructure leadership, and national service, SLT remains central to Sri Lanka’s digital transformation, creating sustainable value, supporting national resilience, and connecting people, enterprises, and opportunities in a rapidly evolving world.